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If you cannot back up your chat history to Google Drive, you can automatically transfer your history from the last 14 days by setting a backup PIN. From the Home tab, tap Settings > Back up and restore chat history. Next, follow the steps below to back up your chats:ġ. It's being used in an area with a strong network connection.

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There is enough free space in Google Drive.

Transferring your chat history to a new device running the same OSįirst, check your old device to make sure that: Your chats will be backed up automatically when you stop using your device and its screen has turned off. Note: If you can't use a Wi-Fi connection, you can still back up your chats with Use mobile data selected. Tap Back up how often and turn Enable auto-backup ON. Note: If you don't see Back up now or Back up to Google Drive, you need to set a backup PIN, so tap Create backup PIN to back up chat history.Ģ. Tap Back up now or Back up to Google Drive. From the Home tab, tap Settings > Back up and restore chat history under Backup and transfer.Ģ. There are two methods available for backing up your chats to Google Drive.ġ.

#Backup my photos how to#

Note: For details on how to turn on Background App Refresh, see this link. The Background App Refresh setting on your device is ON.

Your device is connected to the internet.

Your chats will only be backed up automatically if your device and settings meet the conditions below when the auto-backup refresh starts. You can also watch this video to learn how to configure your settings. Select how often you want to back up your chats. From the Home tab, tap Settings > Chat history backup under Backup and transfer.ģ. Note: If you don't see Back up now, you need to set a backup PIN, so tap Create backup PIN to back up chat history.Īutomatically back up chats to iCloud Drive1. From the Home tab, tap Settings > Chat history backup under Backup and transfer. There are two methods available for backing up your chats to iCloud Drive. If you want to take a closer look at these new changes, please check out our guide.Checking/changing your registered informationĬhanging/canceling/re-subscribing to plans We’ll continue to look for more ways to help support Drive and Photos users going forward. Our goal with these changes is to simplify some features that caused confusion for our users, based on feedback and our own research.

#Backup my photos update#

If you have a “Google Photos” folder in Drive, it will remain in Drive, but will no longer update automatically. Your existing photos and videos will stay in Google Drive and Google PhotosĪny photos or videos from Drive in Photos that you have uploaded prior to this change will remain in Photos.

As before, items uploaded in High Quality won’t count against your account storage quota, and items uploaded using Backup and Sync in Original Quality to both services will count only once towards your quota.

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You’ll still be able to use Backup and Sync on Windows or macOS to upload to both services in High Quality or Original Quality.

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Since photos and videos will no longer sync across both products, items copied in Original Quality will count towards your storage quota in both Drive and Photos.īackup and Sync for Windows and Mac will continue to work Once copied, these items are not connected between the two products. So we’re bringing a new feature to called “Upload from Drive,” which lets you manually choose photos and videos from Drive, including “Shared with Me” items, to import into Photos. We’ve heard that many of you would like more granular control when copying photos and videos from Drive into Photos. New “Upload from Drive” feature in Google Photos This change is designed to help prevent accidental deletion of items across products. Similarly, items you delete in Photos will not be removed from Drive.

Photos and videos you delete in Drive will not be removed from Photos. Similarly, new photos and videos in Photos will not be added to the Photos folder in Drive. Starting in July, new photos and videos from Drive won’t automatically show in Photos. We’ve heard feedback that the connection between these services is confusing, so next month, we’re making some changes to simplify the experience across Drive and Photos.Ĭhanges to automatic sync between Google Drive and Google Photos Many of you store your photos and videos on both Google Drive and Google Photos, which keeps them safe and easy to access.